INDUSTRIES

Healthcare & Life sciences

We partner with consumer-centric healthcare organizations to deliver connected care experiences in the moments that matter.

Our industry-recognized customer engagement and loyalty expertise demonstrated through partnerships with some of the world’s most customer-obsessed brands positions us to uniquely accelerate experience, health, and financial outcomes for our healthcare clients.

Loyalty in Healthcare

Our Forrester recognized loyalty team outlines how payers and providers can adopt a new way of engaging patients.

New Healthcare CX

Discover what the new healthcare CX looks like and how to reimagine the customer journey to meet the needs of a different kind of patient engagement.

The Future of Healthcare

Learn more about how data and AI will revolutionize the patient experience.

What's in an Experience?

  • Personalized Care

    Our work in experience engineering and customer loyalty translates into unique and differentiated interactions for members and providers throughout a patient’s care journey.

  • Efficacy of Care

    Our intelligence and analytics offerings generate insights that enable providers to deliver precision medicine and a higher standard of care.

  • Connected Care

    Using our capabilities in integration, interoperability, and Robotic Process Automation (RPA), we help facilitate real-time communication, coordination, and collaboration between clinicians and their at-home patients.

  • Clinical and Facilities Asset Management

    Our ServiceNow and Nuvolo-based offering provides organizations the ability to maximize the value of their assets at significantly lower costs.

  • API Strategy and Reference Model

    Through our API strategy and reference model work, we create frameworks for secure and consistent methods and governance when integrating sensitive healthcare data within and across the enterprise.

Crafting Outcomes

What experience do you need engineered?

Transformation starts here.
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