capabilities
AUTOMATION & OPERATIONS
We engineer outcome-driven efficiencies that bring quality, speed, and scale to our customers’ digital operations.
Behind the great experiences that make major brands iconic are the people, processes, and technologies that get the job done. By modernizing your workforce, we help you achieve more. Concentrix Catalyst automates business processes to optimize operations, scale digital transformation initiatives to assure end-user experiences, and bring next-generation intelligent solutions across all aspects of digital experience journeys.
SERVICES
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INTELLIGENT OPERATIONS
Drive resiliency in operations by blending AI into traditional IT operations for improved observability, autonomous operations, and preventative maintenance.
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robotic process automation
Transform customer experience with bots built from advanced artificial intelligence and machine learning, helping to achieve greater efficiency across your organization.
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test automation
We lay the groundwork for modern efficiencies in engineering by eliminating roadblocks to high-quality experiences through test data management, test automation, and service virtualization.
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INTELLIGENT AUTOMATION
Patent-pending approach and frameworks to triage, assess, and implement smart process automation through innovative engineering techniques.
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cybersecurity
In an integrated world, breaches can be catastrophic for both business operations and brand reputation. Our cybersecurity teams provide strategy, roadmaps, playbooks and operations support to keep customer data under lock and key.
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experience assurance
Assure rich, scalable, and omnichannel end-user experience through innovative, shift-left testing and automation.
